Shipping Policy

Effective Date: 05/05/2025

At DHWWW, we are committed to delivering your orders quickly and safely across Bangladesh.

1. Order Processing

• All orders are processed within 24 hours of confirmation (excluding weekends and holidays).
• You will receive an order confirmation email or SMS once your order is successfully placed.

2. Delivery Areas

• We deliver to all locations within Bangladesh, including major cities and rural areas.

3. Delivery Time

• Estimated delivery time is 2 to 5 business days depending on your location.
• Remote or hard-to-reach areas may experience slight delays.

4. Shipping Charges

• Shipping fees are calculated during checkout and depend on your delivery location and order size.
• Shipping charges are non-refundable once the order has been dispatched.

5. Shipment Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package.
• You can also contact our customer support for shipping updates.

6. Failed Deliveries

• If delivery fails due to incorrect address or recipient unavailability, we will contact you to reschedule.
• Additional shipping charges may apply for redelivery.

7. Damaged or Lost Items

• Please inspect your package upon delivery.
• If you receive damaged or incorrect items, contact us within 24 hours for assistance and claims.
• We are not responsible for delays or losses caused by courier companies or events beyond our control.

8. Contact Us

For any shipping-related inquiries:

📞 Mobile: 01789-432178
📧 Email: info@dhwww.one